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FAQs

What size is my head?

Please refer to the size chart under the wig you are going to purchase.

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What is the origin of the hair?

This is raw hair from China. Raw hair is from one single donor, can lift to 613 color, and all the cuticles and going in one direction. 

Hair care tips?

Treat this hair like your own hair. Use good quality shampoo and conditioning products. Conditioning your hair is very important to keep it soft and manageable. We recommend using a deep conditioner on your hair once per week, but avoid using oil or heavy styling products.

 

Keep hair tangle free, Gently brush a wide tooth or paddle back brush. Start at the ends and work your way up to the root to avoid breakage.

 

You must never sleep on wet hair. Braid or twist hair and wear a satin cap to bed will maintain your curls and limit the amount of heat you have to use on your hair daily.

 

If you need to go swimming in pools and hot tubs. We recommend braiding your hair or pulling it up into a ponytail before swimming to keep your hair from tangling. It is best to wash your hair right after swimming. Add leave-in conditioner after swimming.

 

Please seek professional assistance for hair coloring of our extensions. Protect your weft! Keep it safe from dust, dirt, or moisture.

Shipping/Refund Policy?

Processing time is 24-48 Hours. Standard Shipping is 7-10 Business days. Rush shipping is an option at checkout. 

Absolutely NO REFUNDS. For more policies please refer to the store policies.

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