Our Store Policies

• No returns due to Covid.

• Any issues with the product with contact ASAP. Contact number is 718-395-7206.

Booking and Service Info:

• You have 24 hrs to cancel or reschedule your appointment. Failure to do so you will lose your deposit.

• Same day appointment = same day service fee of $100.

• You have a 10 minute grace period after 15 minutes there's a $20 fee after 20 minutes your appointment will be cancelled. 

• Wigs and color service must be dropped of 4-7 days prior to your appointment. Anything dropped of same day= same day. customization fee of $100

• All services include a wash and blow dry or you can come washed and blow dried . Service will be the same price.

• No extra guest.

• Any hair purchases for appointment must be purchased 7 days before your appointment